RULES FOR RESERVATIONS AND PAYMENTS ARRANGEMENT
PAYMENT
At the time of booking agency "Saint Nicholas" requires a deposit of 30% of the package price. Payment must be made through bank transactions or credit card.
You have to pay full price arrangements to the bank account of "Elbo Herceg - Novi " Ltd no later than 14 days before the start arrangement.
FREE - DISCOUNT
25 users, one place for free.
TERMINATION OF REST
If the user interrupts vacation, travel agency " Saint Nicholas" will return part of the arrangement if the user confirms a clear written statement that did not use the hotel services
INDIVIDUAL CANCELLATION OF BOOKING
In the event that an individual user cancels the reserved service agency "Saint Nicholas" has the following requirements:
- For cancellation up to 14 days prior to the arrangement , the amount paid for package is returned,
- Retains 50% of the package price in case of cancellation up to 7 days before the start.
- Retains 100% of the package price in case of cancellation in less than 7 days from the start.
CANCELLATION - GROUP BOOKING
If the group decides to cancel the reserved services agency " Saint Nicholas" has the following requirements:
- For cancellation up to 30 days before program start , the amount paid for program is returned
- Retains 25% of the package price for cancellation 21 days prior to the date of the arrangement ,
- Retains 50% of the package price for cancellation 14 days prior to the date of the arrangement
- Retains 75% of the package price for cancellation 7 days prior to the date of the arrangement
- Retains 100% of the package price for cancellation within less than 7 days from the start of arrangement
VERSIONS
If happens that the reserved accommodation is not available, the travel agency “Saint Nicholas" has the ability to change the accommodation of the same quality and elegance.
COMMENTS
Any objection to the quality of service and other deviations from the agreed must be submitted Travel Agency "Saint Nicholas" in writing form no later than 7 days after the completion of the arrangement
User Comments will not be considered if these conditions are not met.
HOTEL - category
In Montenegro, hotels and camps are categorized. Categorization is in the range of one to five stars.
INSTRUCTIONS FOR GROUPS
Please announce your arrival at the hotel. Observe times for the meal. Fill the form (name, date of birth, place of residence).
HEALTH INSURANCE
We recommend all our customers to have health insurance.
BAGGAGE
The agency "Saint Nicholas" is not responsible for lost or damaged baggage of its users
ATTENTION
For cancellation of the booked arrangement the customer pays the amount of the cost of banking fees
